Image Cleaners
Dallas,Texas
Online Review
I was hopeful that Image Cleaners at the Los Rios location would be something my wife and I could start using since we just moves 4 blocks away.
PROS
I really only have 1, my clothes looked great.
CONS
For starters I dropped off my clothes on a Friday and was waited on a lady between the ages of 16 - 24? She was a bit rude when I told her it was my first time using them. She really didn't pay much attention to my needs. Didn't ask if I wanted regular laundry or dry clean, etc. So yesterday I return to the same young lady that helped me before. There she was - sitting down in front of the computer and cel phone in hand. She acknowledges me by saying "hey" not making eye contact until she's done with her phone. I pick up my 5 pieces, and my bill was $22? I asked why it was so expensive? She said they dry cleaned everything and then told me all my items required it - which only 1 item required dry cleaning. I might be a little at fault for not going in like a drill Sargent and telling the clerk specifically how to clean each item. But shame on them for hiring someone working the counter "helping" people, not really giving a damn.
They get 2 stars because my close were in good order. Aside from that get someone up there that's going to be a little more assertive and at least somewhat helpful. I'm not saying kiss my feet and make me cookies when I come in. Just smile, listen, ask questions, don't over charge, and be polite. That's really not asking much.
I WONT be going back.
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May 2015
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